Payment Policy for Covasopic

Effective Date: December 27, 2024

At Covasopic, we are committed to providing a seamless and secure shopping experience for our customers. This Payment Policy outlines the payment methods accepted on our website https://covasopic.com, as well as the terms and conditions related to processing payments for purchases made through our online store.

By making a purchase through our website, you agree to the terms and conditions of this Payment Policy.

1. Accepted Payment Methods

We accept the following payment methods for orders placed on https://covasopic.com:

  • Credit and Debit Cards: We accept all major credit and debit cards, including:

    • Visa
    • MasterCard
    • American Express
    • Discover

  • PayPal: You may choose to pay using your PayPal account. This option allows you to complete your transaction securely without entering your credit card details on our website.

  • Apple Pay: For eligible users, Apple Pay is an easy and secure method to pay for your order directly through your Apple devices.

  • Google Pay: If you use Google Pay, you can pay for your order through your Google account, making the checkout process faster and more secure.

  • Gift Cards: We offer Covasopic gift cards, which can be redeemed at checkout. You may use a combination of a gift card and other payment methods for your order.

  • Buy Now, Pay Later: We may offer financing options through third-party payment providers (e.g., Klarna, Afterpay, or Sezzle). If available, you can choose to split your payments into installments at checkout.

Please note that we do not accept cash, checks, or money orders as forms of payment.

2. Payment Processing

  • Order Authorization: When you place an order on our website, your selected payment method will be authorized for the total purchase amount, including applicable taxes and shipping fees. Payment will not be processed until your order is ready to be shipped.

  • Payment Confirmation: After your payment is processed, you will receive an order confirmation email that includes details of your purchase, such as the items ordered, total cost, and estimated shipping information.

  • Failed Transactions: If your payment is unsuccessful, we will notify you immediately. The transaction may fail due to incorrect payment details, insufficient funds, or a technical issue. In this case, you can try to re-enter your payment information or use an alternative payment method to complete the purchase.

  • Currency: All prices on our website are listed in U.S. Dollars (USD). For international customers, the payment will be converted to your local currency by your payment provider, and you may be subject to exchange rates and foreign transaction fees.

3. Security and Fraud Prevention

  • Secure Payment Processing: We use industry-standard encryption protocols (such as SSL technology) to protect your personal and payment information during transactions. Our payment gateway is PCI-DSS compliant, which ensures that your payment data is handled securely.

  • Fraud Prevention: We take fraud prevention seriously. In the event of suspicious activity or suspected fraudulent transactions, we reserve the right to cancel or hold an order for review. If fraud is detected, we may contact you for verification or request additional information to confirm your identity.

  • 3D Secure: For additional security, we may require 3D Secure authentication for credit or debit card transactions. This is an extra layer of verification provided by your card issuer to ensure the transaction is authorized by you.

4. Billing Information

  • Accurate Billing Information: When making a purchase on our website, you must provide accurate billing information, including your name, billing address, and payment method details. The billing address you provide must match the address on file with your payment provider to avoid payment processing delays.

  • Address Verification: For fraud prevention, we use an address verification system (AVS) to compare the billing address you provide with the address on file with your card issuer. If the information does not match, your payment may be declined or flagged for manual review.

  • Tax and Shipping Fees: Sales tax will be applied to your order based on your shipping address, in accordance with applicable state and local tax laws. Shipping fees will also be calculated during checkout based on the delivery method and destination.

5. Subscription and Recurring Payments

If you have subscribed to a recurring service or product, such as a subscription box or auto-shipment, the following terms apply:

  • Automatic Billing: By subscribing, you authorize us to automatically charge your payment method for the recurring fee at the start of each billing cycle. You will be billed on the same date each month or according to the terms specified at checkout.

  • Subscription Cancellations: You may cancel your subscription at any time through your account settings on our website or by contacting our customer service team at [email protected]. If you cancel, your payment method will not be charged for the next billing cycle, but you will continue to receive the service or product until the end of your current billing period.

  • Subscription Adjustments: If the subscription price changes, we will notify you in advance, and you will have the option to accept the new price or cancel the subscription.

6. Payment for International Orders

For international customers, payments will be processed in U.S. Dollars (USD). Your bank or payment provider will handle the currency conversion at the prevailing exchange rate. Additionally, you may be subject to import duties, taxes, or customs fees upon delivery, which are your responsibility.

  • International Credit Cards: We accept international credit and debit cards for payment, subject to approval by your bank or payment provider.

  • Shipping Costs: International shipping costs will vary depending on the destination, weight, and size of the order. These costs will be calculated during checkout.

7. Order Cancellations

We make every effort to ensure that your order is processed and shipped as quickly as possible. However, if you need to cancel or modify your order, please contact us immediately at [email protected] or (760) 922-3235.

  • Cancellation Timing: If your order has already been shipped, we are unable to cancel it, but you can initiate a return once you receive the product.

  • Order Modifications: Once an order has been placed, modifications (such as changing the shipping address or adding items) may not be possible. We recommend contacting us immediately to request any changes.

8. Contact Us

If you have any questions or concerns regarding our Payment Policy, need assistance with a transaction, or require support for any other payment-related issue, please do not hesitate to contact us:

9. Updates to This Payment Policy

We reserve the right to modify or update this Payment Policy at any time. Any changes will be posted on this page with an updated Effective Date. We recommend reviewing this policy periodically to stay informed about any updates.